Shipping policy

We currently ship orders within Spain

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not shipped or delivered on weekends or public holidays.

During high demand periods, processing times may be slightly delayed. We will notify you if this happens.

Shipping Time

Estimated delivery time after dispatch is 7 to 14 business days.

Please note that delivery times may vary depending on product availability, logistics, and external carrier delays.

Shipping Method

We work with third-party suppliers and logistics partners who handle the packaging and delivery of your order. The specific courier used may vary depending on the product and destination.

Tracking Information

Once your order has been shipped, you will receive an email with your tracking number so you can monitor your shipment.

Shipping Costs

Shipping costs (if applicable) will be calculated at checkout. Occasionally, we may offer free shipping promotions.

Delays

In rare cases, delays may occur due to high order volume, logistics issues, or external factors outside our control. We appreciate your patience in such situations.

Incorrect Address

Please ensure your shipping information is correct at checkout. We are not responsible for orders delivered to incorrect or incomplete addresses provided by the customer.

Contact

If you have any questions about your order or shipping, you can contact us at:
support@smartbuyer.com